Frequently Asked Questions
Below are some of the questions we frequently get at Umami. Hopefully, you’ll see the answer you’re looking for below. If you don’t, drop us an email at [email protected] and we’ll do our best to get back to you as soon as we can.
How do I contact someone at Umami?
At Umami, we believe it’s important to be accessible, which means there are a few ways to contact us. For general questions, drop us a line at [email protected], and we will do our best to get right back to you. If you have a question for a specific person check out their info on our contributors’ page, where many of our people have their contact info.
What are your guidelines for product reviews?
At Umami, we try and write about all sorts of cooking related products. There are a few things you should know about our reviews.
- Our reviews are designed to provide readers with a picture of what we like or don’t like about an item and how it may or may not work for them. We think this more helpful than just giving overall grades.
- If a story is labeled as a review, we were not paid for it. We may have received the item being tested, tasted, or tried from someone selling it, but we only accept items for reviews with no strings attached.
- The links you see to buy products are there for your convenience and to help us keep the lights on. We do receive a small bit of compensation when someone clicks on a link and buys something through our site. So if you see something you want to buy and you like us, click on the link and help us make sure we have the resources to keep bringing you great stories.
How can I get my product reviewed?
Do you have a really great product you would like us to test, taste, or try? If we had all the time in the world, we would take a look and play with every kitchen thingamabob we could find, but since we don’t send us a note at i[email protected] with what you want us to review and we’ll let you know if we can review the item and where you can send it. And to be clear, when we say we accept items for review with no strings attached, it means our reviews will always be as honest and straightforward as possible and will not take into consideration how we received the item.
We believe Umami is a great way for food-related companies to communicate what they are doing to an informed and intelligent audience. To make sure there is no confusion, all sponsored content is labeled as sponsored content. If you have a story you want to tell to Umami’s readers, contact us at [email protected], we would love to work with you to help tell your story to our readers. Umami reserves the right to determine the final presentation of all content on the site.
How do I become a contributor?
Are you a compelling storyteller who has something to say about the world of food? Umami is a digital publishing and lifestyle company that is currently looking for great storytellers who can tell the story of food through written articles, recipes, pictures, and video.
At Umami, we take a holistic approach to food and food related content. We’re looking for contributors who have something to say and who can say it in an interesting way. We truly believe in compelling content and are building our business as a way to support our contributors’ passion and creativity. Our goal is to become the essential publication for people who are interested in food. Check out the full contributor job description for more information.
If you’re interested, send us a letter saying why you want to be a contributor, along with two work samples, and a resume to [email protected].
Hey, we want your ideas! We want the content here to be interesting, which means listening to our readers. Do you have a question about how to cook something, where an ingredient came from, or whether something is any good? Drop us a line at [email protected], and we may turn your idea into a story or use it in our mailbag column. Here are some examples of the type of ideas we’re looking for:
- Why do I have to start every dish by sautéing onions?
- What the hell does organic on a label really mean?
- How old should my everyday scotch be?
- What does season to taste mean?
- How do I make a great Old Fashioned?
We also love to get tips about great new restaurants, interesting people, places we should go, and things we should try. Send us your tips to [email protected].
What are these links I see on the site? Are they safe? The product links you see are ok to click on.
A part of what we’re trying to do at Umami is to make it easier for you to learn about and get great cooking and food related items. A part of how we do that and a part of how we keep the lights on is using a service called Skimlinks. Skimlinks allows us to embed links to the products we’re writing about in a way that makes it easy for our readers to click on the link and buy whatever we’re talking about. Our hope is this makes it easier for you to find the things you want.
In turn, Umami does receive a small commission every time you buy something through a link on our site. This is a part of how we’re able to offer the site for free, and it helps us make sure we have the resources we need to keep producing great content – so if you like us and like what we’re doing, please click on some links and buy stuff.
How do I advertise on Umami?
If you’re looking for a great way to reach people who are passionate about food you should be advertising with Umami. For more information check out our advertising page or contact us at [email protected].
How do I get my question into a Mailbag Column?
Do you have a burning question with some connection to food, life, or what we’re doing? If so drop us an email at [email protected]. On a regular basis, we’ll take the most interesting emails and answer them in our mailbag column.